Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Web Hosting Control Panel you can find an in–depth Help section offering tons of educational articles and frequently asked questions. They are contributed by our support team of practiced technicians. Just type in your question and our intelligent platform will give you the most appropriate answer.

  • Top quality support service

  • Educational Videos

  • For those who would rather learn how to fix a regularly experienced problem by watching a video lesson, we have added a collection of video tutorials to our Web Hosting Control Panel. All the tutorial videos are very short and easy to understand. They offer visual demonstrations of various website management techniques.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7/365 help desk support service and a 1–hour support ticket response guarantee. Our skilled technical support engineers will be available day and night to reply to your questions and to deal with any issue that you could possibly encounter. Just submit a support request from the Help Center section and we will reply immediately.