Help and Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Reply Guarantee

  • Our client help and support Department is on–line 24/7/365 to reply to all of your current support inquiries. Every ticket you send out to us shall be addressed within less than 60 minutes. If your case calls for help from one of our administrators, we will forward the ticket to the person on duty and will let you know that the problem is under control.

  • Top quality support service

  • Qualified Client Assistance Service

  • We are on–line for you 24/7/365 to give you help and technical support and to aid you with any problem that you might come across when controlling your virtual server. We’re able to help you with all installed in advance software, like your OS, server management panel (with regards to the VPS type) and the Web Hosting Control Panel created 100% by our developers.

  • Intuitive help center

  • An Educational Help Zone

  • In the Web Hosting Control Panel that is offered absolutely free with your virtual server, you can discover a content rich Help zone, that features everything you need to learn about controlling your internet sites and apps. We have incorporated a wide selection of how to content articles and video training that show the standard site supervision duties in an understandable fashion.